Hotline Advocates

Using active listening and crisis intervention skills, advocates provide emotional support and informational resources (legal, medical, mental health and shelter options) to victims of domestic violence, their friends and family members. In addition, daytime advocates meet with walk-in clients to provide counseling or assistance, including helping clients complete a domestic violence protection order. We need daytime advocates in our office Monday – Friday to take either a shift from 9 am to 1 pm or 1 to 5 pm. We also need overnight advocates who carry a phone to respond to hotline calls during non-office hours (evenings and weekends). We welcome volunteers of all genders. A special need exists for bilingual (Spanish/English) advocates for day and overnight shifts. Check back for information on our next training. Requirements for this position include:

• Completion of 42-hour classroom training over two months. Training will cover topics including the dynamics of domestic abuse, domestic violence and the law, active listening, legal issues and community resources.
• Completion of two "shadowing" shifts with an experienced volunteer
• Commitment of 3-4 shifts per month for at least nine months for daytime advocates
• Commitment of four nights or one weekend shift per month for overnight advocates

Court Advocates

Provide in-person legal advocacy and assistance to victims involved in the criminal and/or civil court systems. Court advocates provide emotional support, assitance with filing protective orders, and community referrals. Requirements for this position include:

• Complete 42-hotline training (or provide documentation of comparable training)
• Additional court advocacy training and shadowing
• Must be available Thursdays at 8:30 am
• Transportation to Orange County Courthouse in Hillsborough required
• Experience with the justice system preferred but not required

Community Educators

Community Educators (CEs) are the face of Compass Center and play an integral role in Compass Center’s success in preventive work. Community educators educate the community about domestic violence and Compass Center services, while staffing tabling events and speaking to potential donors about the impact that their donations can have on our client services. We have a strong need for both English and Spanish speaking educators. For more information about our community education program, please see our website. Applications available online.

Spanish Interpreters & Translators

A unique opportunity for people bilingual in Spanish and English is the option of serving as an on-call, as needed interpreter for hotline advocates Mondays 9-5 and on the overnight/weekend shifts when the Latinx Services Coordinator is not on duty. Volunteers also translate written materials including educational information and court-related documents. Requirements for these positions include:

• Completion of a twenty minute screening call and 9 hour training
• Commitment of ten to twelve hours per month for twelve months

Support Group Facilitators

Volunteer Facilitators help create a safe space for Compass Center clients to work on self-growth, healing, and making positive changes in their lives. Supervised by the Support Group Coordinator, these positions require various levels of training, depending on the volunteer's prior experience and the particular group. The Support Group program spans both Domestic Violence services and Self-Sufficiency services through the following groups: Domestic Violence Support Group (DVSG), DVSG Part II, Divorce and Separation Support Group, Domestic Violence/Sexual Assault Support Group (Spanish Language), Self-Esteem Support Group, Children’s Coping Skills Group, and The Art of Healing (Arts-based workshop for survivors of domestic violence). Check back for more information on our next training. Requirments for this position include:

• Commitment of three hours a week for 8 weks for group sessions and additional planning time with co-facilitator
• Previous support group experience is preferred but not required

Data Entry Volunteers

Enter de-identified program evaluation data into excel. Data entry can be completed at the Center or offsite. Program evaluations include those from the Start Strong program (primary youth violence prevention program) and Community Education Workshops and Presentations. Volunteers also assit with sorting paperwork, proofing and coding timesheets for grant purposes, and helping around the office.

Child Care Provider

Provide child care during our weekly support group for victims of domestic violence. Requirements for this position include:

• Completion of a 1-hour training Previous experience with children
• Previous experience with childern
• Commitment to 2-3 shifts per month for at least nine months

Committee Member

Help with public relations, marketing, program evaluation, or program advisory committees. For more information, please contact the Director of Client Services & Volunteer Management (clientservices@compassctr.org)

Career Counselor

Provide one-on-one assistance to help clients develop job search skills, build resumes and cover letters, interview skills and explore career options. Requirments for this position include:

• Commitment of two career appoitments per month for at least 6 months
• Relevant career advising experience

Information & Referral Volunteer

The Information & Referral Volunteer’s (IRV) primary responsibility is to act as a first contact to individuals who call or walk into Compass Center. IRVs offer information and referral advice and provide a welcoming and helpful atmosphere while helping clients access Compass Center’s programs and services. IRVs assess client needs to determine whether those needs can be met through one of Compass Center’s programs. If not, volunteers refer clients to the appropriate services in the community. Information & Referral Volunteers are also asked to assist staff members with various in-house administrative tasks, as well as tabling at community events and fairs. Requirments for this position include:

• Completion of an 18+ training of two months and 6 hours of shadowing
• Commitment of 3 hours a week for 6 to 9 months of two semesters

Program Attorney

Answer 15-minute phone calls from clients with questions about a variety of legal issues, primarily in the area of family law. Phone calls are fielded from your office or home, so no travel is required. Requirments for this position include:

• Actively licensed by the N.C. Bar Association.

Financial Counseler

Help clients with budgeting, financial skills, and credit issues. This opportunity requires a 6-month commitment and at least 1 year of professional experience such as banking, investing, asset management, business, real estate and/or accounting. Experience requirements for students: finance and accounting coursework. Please review our full position description for more detail. Must be available to meet with clients on weekdays during business hours. - Facilitate a workshop for the community on a topic related to financial issues. For more information, please contact the Director of Client Services & Volunteer Management (clientservices@compassctr.org)

Special Events Comittee Member

Help plan and coordinate events surrounding Compass Center for Women and Families' annual fundraisers. For more information, please contact the Director of Client Services & Volunteer Management (clientservices@compassctr.org)

Committee Member

Help with public relations, marketing, program evaluation, or program advisory committees. For more information, please contact the Director of Client Services & Volunteer Management (clientservices@compassctr.org)

Career Counselor

Provide one-on-one assistance to help clients develop job search skills, build resumes and cover letters, interview skills and explore career options. Requirments for this position include:

• Commitment of two career appoitments per month for at least 6 months
• Relevant career advising experience

Information & Referral Volunteer

The Information & Referral Volunteer’s (IRV) primary responsibility is to act as a first contact to individuals who call or walk into Compass Center. IRVs offer information and referral advice and provide a welcoming and helpful atmosphere while helping clients access Compass Center’s programs and services. IRVs assess client needs to determine whether those needs can be met through one of Compass Center’s programs. If not, volunteers refer clients to the appropriate services in the community. Information & Referral Volunteers are also asked to assist staff members with various in-house administrative tasks, as well as tabling at community events and fairs. Requirments for this position include:

• Completion of an 18+ training of two months and 6 hours of shadowing
• Commitment of 3 hours a week for 6 to 9 months of two semesters

Program Attorney

Answer 15-minute phone calls from clients with questions about a variety of legal issues, primarily in the area of family law. Phone calls are fielded from your office or home, so no travel is required. Requirments for this position include:

• Actively licensed by the N.C. Bar Association.

Financial Counseler

Help clients with budgeting, financial skills, and credit issues. This opportunity requires a 6-month commitment and at least 1 year of professional experience such as banking, investing, asset management, business, real estate and/or accounting. Experience requirements for students: finance and accounting coursework. Please review our full position description for more detail. Must be available to meet with clients on weekdays during business hours. - Facilitate a workshop for the community on a topic related to financial issues. For more information, please contact the Director of Client Services & Volunteer Management (clientservices@compassctr.org)

Special Events Comittee Member

Help plan and coordinate events surrounding Compass Center for Women and Families' annual fundraisers. For more information, please contact the Director of Client Services & Volunteer Management (clientservices@compassctr.org)